8,584,629 residents
New York's largest-largest city, in the five boroughs.
The five boroughs have the strongest emotional support animal protections in the country and the toughest gatekeepers. Both facts matter to how you make the request.
New York's largest-largest city, in the five boroughs.
Your signed letter is emailed within 15 minutes of clinical approval.
Same pricing statewide, and no charge unless you are approved.
Population figures on this page come from the U.S. Census Bureau Population Estimates Program, Vintage 2025, reference date July 1, 2025.
New York City has about 8.58 million residents, more than the next forty New York cities combined, and it lost roughly 221,000 people between 2020 and 2025. It is also the single most favourable jurisdiction in the United States for a tenant with an emotional support animal, and simultaneously the hardest place to actually get a yes. Both things are true, and the reason is that the law and the gatekeepers are pulling in different directions.
The NYC Human Rights Law is construed more broadly than state or federal law, and the NYC Commission on Human Rights has published a fact sheet stating that housing providers must permit emotional support animals as a reasonable accommodation unless it would be an undue hardship, and must not apply no-dog, breed, weight or size policies to them. No task training is required.
That is a stronger written position than tenants get almost anywhere else, and it is why HUD's May 2026 federal narrowing changed less here than the headlines suggested. Your city and state routes are untouched. If you live in NYCHA housing or use a Section 8 voucher, HUD's memo expressly does not address ADA or Section 504 duties either.
Who reads your letter depends on your building, and the difference is significant.
This is the one place New York City is stricter than the rest of the state. Certain categories of animal are prohibited under the New York City Health Code regardless of accommodation status, so an animal that would be fine in Buffalo may not be permitted in Brooklyn. If your animal is anything other than a common domestic dog or cat, raise it during your consultation before you submit anything.
Separate from disability law, NYC Administrative Code § 27-2009.1 waives a no-pet lease clause where a tenant has kept a pet openly, the landlord knew, and no enforcement action was taken for three months. It is a fallback, not a strategy. Request the accommodation properly first.
The law is identical across all five, but who decides is not. Manhattan runs on co-op boards, Brooklyn on small owner-occupants, Queens on enormous pre-war co-op complexes, the Bronx on public and subsidised housing, and Staten Island on private houses. Each borough has its own page:
Manhattan Brooklyn Queens The Bronx Staten Island
Everything happens online, so a walk-up in Sunset Park is served exactly like a doorman building on the Upper East Side.
In May 2026, HUD rescinded its 2020 assistance animal notice and narrowed federal enforcement to animals individually trained to perform disability-related work. New York felt that less than most states, because the New York State Human Rights Law is separate, still in force, and has a broader disability definition than federal law. In the five boroughs the NYC Human Rights Law adds a further layer. We explain the change in full on our New York ESA laws page, and it is worth reading before you submit anything.
Pricing is identical in every New York city. You are charged only after a licensed New York clinician approves your letter.
$129
Housing documentation, up to 2 animals
$199
Housing documentation, 3 or more animals
$149
Task-trained dog documentation, up to 2 dogs
$229
Task-trained dog documentation, up to 3 dogs
A single fee, billed once. Your card is held at booking and charged only when a New York-licensed clinician signs. A decline releases the hold.
A board is a housing provider and the same duties apply. It can refuse where the accommodation would be an undue hardship or the specific animal's behaviour poses a direct threat, but not on the basis of a blanket no-pet rule, breed or weight. Expect the decision to come from a board on its meeting schedule rather than immediately.
Yes. The NYC Commission on Human Rights fact sheet says housing providers must permit emotional support animals as a reasonable accommodation unless it causes undue hardship, and must exempt them from no-dog, breed, weight and size policies. No task training is required.
Not as of right. New York Civil Rights Law Article 4-B covers guide, hearing and service dogs, which must be individually trained. MTA rules permit animals in carriers under their own policy, which is a transit rule rather than a disability right.
HUD's May 2026 memo expressly does not address obligations under the ADA or Section 504 of the Rehabilitation Act, so duties attaching to public housing and Section 8 voucher holders are not affected by it. The NYC and State Human Rights Laws also still apply.
Nothing legal on this page is asserted without a source behind it. Open them and read the originals rather than taking our summary on trust.
Same-day appointments are usually available, seven days a week. If the clinician does not approve you, there is no charge.